Privacy Policy
Effective Date: 4/23/26

Catch A Ride With Lisa K (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Name
• Phone number
• Email address
• Pickup and drop-off locations
• Ride details and preferences
• Any information you voluntarily submit through forms, text messages, or direct communication

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and ride requests
• Schedule and coordinate transportation services
• Send confirmations, updates, and service-related communications
• Improve our services and customer experience
• Maintain records for internal business purposes

3. SMS/Text Messaging Communications

By providing your phone number and submitting a form on our website, you consent to receive SMS/text messages from Catch A Ride With Lisa K.

These messages may include:

• Ride confirmations
• Scheduling updates
• Trip reminders
• Customer service responses

Message frequency may vary.
Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

For assistance, reply HELP or contact us directly at (615) 827-8700.

Consent to receive SMS messages is not a condition of purchase.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

4. Consent to Receive Communications

By submitting your information through our website, you expressly consent to be contacted by Catch A Ride With Lisa K via phone call, email, or SMS/text message regarding your inquiry or service request.

You understand that standard messaging and data rates may apply and that you can opt out at any time as described above.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information only when necessary to:

• Provide the requested services
• Comply with legal obligations
• Protect our rights and safety

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Cookies and Tracking

Our website may use basic cookies or tracking technologies to improve user experience. These do not collect sensitive personal information.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections to your information
• Request deletion of your data
• Opt out of communications at any time

To make a request, contact us using the information below.

9. Third-Party Services

We may use third-party tools or services (such as website forms or hosting providers) to operate our business. These providers are required to maintain the confidentiality of your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

Catch A Ride With Lisa K
164 Fieldcrest Circle
Hendersonville, TN 37075

Phone: (615) 827-8700
Email: bookings@catcharide.us